Instant InfoSystems Newsletter

Captaris support for RightFax 8.7 ends on Sept. 1, 2008
If you have business critical applications that depend on RightFax 8.7, upgrade now. Support for RightFax 8.7 ends on September 1, 2008. Several upgrade scenarios are possible such as:

• Install RightFax 9.3 on a RightFax 8.7 Server, an "in-place" upgrade (server must meet RightFax 9.3 server requirements).
• Install RightFax 9.3 on a new server computer and migrate the data from a RightFax 8.7 Server.
• Upgrade multiple RightFax 8.7 Servers to RightFax 9.3 and share a SQL database.

Note that the RightFax 9.3 upgrade is extremely complex, requiring skills in SQL, Active Directory and the new RightFax database structure. Instant InfoSystems has already successfully installed and migrated RightFax 8.7 and 9.0 systems for a number of our customers.

To know more email us at info@instantinfo.com

Five Keys to Successful Fax Technology Consolidation
Economic downturns, mergers and acquisitions, as well as other environment factors make IT consolidation a familiar refrain for companies today. One way to stretch IT dollars and provide more effective and manageable IT services is to consolidate document delivery using fax server software. Fax server software integrates with CRM, Email, ERP, Document Management, MFP’s and virtually any other system to automate document delivery and receipt.

Instant InfoSystems Evaluates Leading Email Archiving Solutions: IIS Email Archiving Scorecard™ Presents a Side-by-Side Comparison of Features and Functionality
Email archiving solutions offer a broad range of capabilities to address growing concerns and requirements for risk management, e-discovery, regulatory compliance and message management. The challenge is to identify the product that best fits an organization’s specific requirements. There are various products to choose from and many features to evaluate. This is where the IIS Email Archiving Scorecard™ can help.

Instant InfoSystems has evaluated 6 key functionalities and scored 264 subcategories. Solutions evaluated include Enterprise Archive Solution 6.1 from Autonomy ZANTAZ, exchange@PAM 3.1000 from H&S, Nearpoint 3.0.1.10268 from Mimosa, Enterprise Vault 2007 from Symantec and Unified Archival Suite 5.2 from ZL Technologies.

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Instant InfoSystems earns Microsoft Gold Partner Status
Instant InfoSystems (IIS) is now a Microsoft Gold Partner. Gold Certified Partners represent the highest level of expertise and competence with Microsoft technologies. Instant InfoSystems has proven expertise in designing and deploying high availability, complex infrastructure solutions based on the Microsoft server platforms. IIS Email Archiving and Enterprise Fax Management solutions leverage Windows Server 2003, SQL Server, Exchange Server and SharePoint Server technologies.

We’ve Moved
Due to expansion of our operations, we are moving to a new Corporate Office on March 17th, 2008. Our new office now includes a state of the art Technical Support Center and Training Center to serve our growing base of nationwide customers.

Our new address is: 2301 W. 190th St., Torrance, CA 90504

Our contact numbers remain the same. Contact us 310.750.7200. Toll Free: 800.485.9760

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SQL Permissions for RightFax 9.3
At times, there may be confusion on what security rights and access rights the account that makes the connection to the RightFax SQL database must have. At all times, the account making the SQL connection must have DB Owner permissions on the RightFax database.

However, during the initial installation of RightFax 9.3 and installation of any Feature Pack and/or Service Release, the account MUST have sys-admin rights to the SQL server during this time. These rights are required because each update to the software includes modifications to SQL tables using CREATE, ALTER and DROP functions. Once the installation is complete, sys-admin rights can be removed from the SQL server for the account being used for the database connection.

exchange@PAM
H&S has released version 3.3003 of Exchange@PAM for their Exchange archival product. This version of Exchange@PAM includes many fixes and updates to their prior version of Exchange@PAM 3.1005. Highlights of the newest version include Exchange 2007 support, extended mailbox and group synchronization, revamped license requests and scheduled permission synchronization.

Product	Status	End-of-Life Date
RightFax 8.7	Supported	September 1, 2008
RightFax 9.0	Supported	July 1, 2009
RightFax 9.3 (FP2 SR4)	Supported	36 months after release of a subsequent version

If you have any questions or if you are interested in upgrading
your current RightFax or ZANTAZ EAS solution, contact us
at 800.485.9760 or email us at sales@instantinfo.com