|
What's New with RightFax 8.7?
RightFax is the proven market leader in enterprise fax and
e-document delivery solutions. RightFax 8.7 extends market-leading
capabilities with enhanced features to enable simplified
administration and add more monitoring and secure document delivery
options. RightFax 8.7 also broadens functionality with integrations
to leading messaging, workflow and multifunction devices. These
flexible enhancements will help organizations improve efficiency,
streamline business information delivery and reduce costs by
integrating and automating the flow of a full range of fax, paper
and electronic documents and data..
RightFax Server enhancements - RightFax administrators and
users will benefit greatly from the variety of enhancements made to
the RightFax server in version 8.7. RightFax 8.7 is now certified
on Microsoft Windows 2003 Standard and Enterprise Server. This
means that RightFax administrators can be assured that the product
has been completely tested and certified on the most current
supported Windows operating system.
The RightFax Enterprise Server also includes new alerting and
monitoring capabilities that provide enterprises flexible and
comprehensive options for monitoring RightFax servers, databases and
gateways. Create and monitor over 100 individual statistics
simultaneously for greater reliability, faster response times and
shorter downtimes. RightFax 8.7 message transports include:
• SMTP
• Windows NT Network broadcast (Windows Messenger Service)
• Launch a program (a batch file or other process)
• SMS support for Pager Alerts and Notifications (New!)
RightFax Email Gateway enhancements - Lotus Notes 6.5
Integration and Gateway - RightFax 8.7 includes enhancements to the
optional RightFax Gateway for IBM Lotus Notes, which now supports
IBM Lotus Notes/Domino version 6.0 and 6.5. It has also been
re-architected to make it easier to deploy, support and maintain.
RightFax Gateway for IBM Lotus Notes has been localized to support
six new languages and includes support for fax viewing from iNotes.
RightFax Universal Information Exchange (UIX) enhancements -
SMS can be used within RightFax UIX as part of the facsimile command
language (FCL). New FCL commands have been developed that allow an
SMS message to be generated from an automated document delivery
scenario. RightFax 8.7 also introduces a new Do Not Dial .DLL
process by which you can develop your own custom software to verify
critical fax numbers that you may want to prevent from being dialed.
This may help with anti-spam measures, ensure privacy, eliminate
accidental wrong number dialing, and enhance security.
RightFax 8.7 also includes client enhancements that allow users the
ability to select whether or not they want auto scaling and the
FaxUtil client application now includes a new indicator flag within
a sixth column of the main dialogue box. In addition, enhancements
in RightFax 8.7 support for Xerox Multi-Function Products (MFPs)
include PDF File Support, JPG File Support, and Color and gray-scale
TIF files. RightFax 8.7 also provides four new user templates that
allow walk up users and administrators to access RightFax
functionality, directly from the Xerox device.
For more information on improvements to RightFax 8.7 contact your
Instant InfoSystems Sales Consultant or IIS Sales at 310-750-7200 or
sales@instantinfo.com.
Message
from the IIS CEO
 |
David
Klein
CEO, IIS |
Instant InfoSystems expands operations and adds services to
better serve you.
To better serve the entire Western United States, Instant
InfoSystems has opened new offices and added staff. From our new
Phoenix office location, we will be serving the entire Southwest;
including AZ, NV, CO, UT and NM. We have also added Sales and
Support staff to support organizations in the Pacific Northwest and
Texas. Now, even more organizations can call on the #1 RightFax
solution provider when developing a fax server or document delivery
solution. We guarantee our work and ensure your solution will meet
your requirements.
In addition, Instant InfoSystems has added more services to meet
your needs. From our downtown San Francisco office, we are now
offering IIS RightFax Administrator Training at our new Multimedia
Training Center. We’ve also extended our Help Desk hours to service
customers outside the Pacific Time Zone and can assist those same
customers with “On-Site Quality“ remote installations and support
using a new remote access service that allows us to look directly
into your system to run diagnostic and install services. To learn
more about these new services, contact your IIS Sales Consultant.
Upcoming
Events
| Seminars/Webinars |
|
“Do You Need a Fax Server?” On-line “Webinar”
On-line “Webinar”
April 20, 2004
“Getting the Most from your RightFax Solutions”
Seminar Series
May/June 2004
(Locations will include Los Angeles, Orange County, San Diego,
San Francisco, Silicon Valley, Phoenix and Las Vegas)
|
|
Trade Shows |
“Financial Executives International (FEI) Summit”
San Diego, CA
April 26-27, 2004
“LegalTech West Trade Show”
Los Angeles, CA
June 8-9, 2004 |
News
• Instant InfoSystems named, 2003 Captaris
“Partner of the Year”. This honor is awarded annually
to the top North American Channel Partner. IIS received this
award for the second year in a row.
• Instant InfoSystems
announces “RighFax 8.7 Upgrade Promotion”. IIS
customers utilizing IIS installation, support and training
services can qualify for free services and discounted training.
Contact your IIS Sales Consultant for more information.
• Brooktrout digital TR1034
fractional fax boards and channel expansions available!
Channel options now include 4, 8, 16 and 24. Upgrade options also
available for the 4, 8, and 16 channel boards.
• Instant InfoSystems offering
NEW leasing options. Lower your initial cost of
purchase by extending the purchase of your solution to multiple
years. 2, 3 and 5 year options are available.
IIS
RightFax Support
|
Support
Type |
Options |
Hours |
|
5x8 Premium Support |
Remote/On-Site
|
8am-5pm
(PST) |
| 7X24
Premium Support |
Remote/On-Site
|
24-hours
per day |
| Note:
Instant InfoSystems SW/HW support plans include fax board “hot
swap” support. Multiyear discounts are available. Customers that
purchase IIS RightFax training qualify for support plan pricing
discounts. |
IIS
RightFax Training Schedule 2004
| Course
Description |
Days |
Location |
| IIS
RightFax Administrator |
3 |
IIS
(Torrance Office) |
|
2004:
April 13, May 11, June 15, July 13, August 17,
September 14, October 12, November 16, December14
|
|
New IIS
RightFax Administrator |
3 |
IIS
(San Francisco) |
2004:
April 20, May 18, June 22, July 20, August 24,
September 21, October 26, November 23 |
|
Note:
Customized content and class schedules are available upon
request. Pricing based upon number of attendees and training
days. Please contact your IIS Account Executive for additional
information. |
 |
tech
tips
When creating RightFax PCL Coversheets, use Microsoft Excel
2000 instead of Word. Excel offers better positioning of
graphics and more effective PCL conversion.
|
|
Instant InfoSystems is a leading provider of technology based
communications solutions for business.
We provide fax servers and other business communications
solutions to organizations that value a partnership with their
vendors.
We develop strategic solutions that create value for our
customers by improving efficiencies and optimizing their
operational networks.
Instant InfoSystems provides in-house training facilities, a
full-service help desk and 24/7 technical support.
Instant InfoSystems solutions have been the choice of top
decision-makers at small, medium, and Fortune 1000 companies,
law firms and institutions.
Instant InfoSystems is a Captaris Platinum Partner (“2002 &
2003 Channel Partner of the Year”), Member of the Captaris
Advisory Council, Microsoft Certified Partner, and Brooktrout
Premiere Channel Partner.
Product vendors include Captaris RightFax and Brooktrout
Technology.
|
SOUTHERN
CALIFORNIA
Corporate
Headquarters
20000 Mariner Ave, Ste. 250
Torrance, CA 90503-1670
Phone: 310-750-7200
Fax: 310-750-7210
email: info@instantinfo.com
Orange
County Office
19000 MacArthur Boulevard Suite 500
Irvine, CA 92612
Phone:
949-955-1565
Fax: 949-955-1511
email: info@instantinfo.com
NORTHERN
CALIFORNIA
San
Francisco Bay Area
111 Pine St., Ste. 725
San Francisco, CA 94111
Phone: 415-393-9982
Fax: 415-393-9983
email:
info@instantinfo.com
|
