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Monthly Newsletter

May 2007


Instant InfoSystems Awarded Captaris Partner of the Year for 2006.
Partner of the YearInstant InfoSystems won three awards including “Partner of the Year, 2006”, “Highest $ Growth Year over Year, 2006” and “Partner Salesperson of the Year, 2006”. The awards were announced on May 7, 2007 during the Partner Appreciation Event and Awards Dinner at the 2007 North America Partner Summit in Seattle, Washington. "Instant InfoSystems is involved in some of the largest and most complex RightFax enterprise integration projects,” said David P. Anastasi, President & Chief Executive Officer of Captaris. “Our customers count on Instant InfoSystems to deliver world class results."

David Klein, CEO Instant InfoSystems said, “We are thankful that Captaris has honored us with the Partner of the Year award for the fourth time in five years. We believe this is a reflection of our technical expertise as well as our commitment to addressing the Fax Management needs of enterprises nationwide.”

Read More


The Importance of Compliance
The importance of email archiving in enterprises today has grown exponentially. What began as a solution focused on saving thousands of dollars in mail server administration has in a short time become a solution that saves millions of dollars in court fines. The new amendments to the Federal Rules of Civil Procedure Relating to E-Discovery in effect on Dec 1st, 2006 calls for the burden of proof to be the responsibility of corporate litigants and thereby enforcing IT departments to ensure the correct steps are taken to meet this regulation.

Enterprises are at risk if their records management does not provide a transparent and thorough discovery process in a court case, a risk that can be minimized with an archiving solution with the appropriate feature-set.

Download this whitepaper now and learn more.


Webinar on Fax over IP
As IP technology advances, enterprise fax servers are advancing as well and are now beginning to support FoIP communications For organizations considering adopting or transitioning to an IP-infrastructure, the role of the fax server is stronger than ever.

FoIP brings many benefits, and when deployed properly with a RightFax Server it can be the right transport mechanism for an organization. Download the webinar and learn:

   Benefits of boardless fax technology
   How best to take advantage of traditional telephone-based systems,
     FoIP, or a mix of both
   Technical factors to consider when deploying RightFax and Fax over IP

Download Webinar Slides


Captaris to Acquire Castelle
Captaris has announced that they will acquire all of the outstanding stock of Castelle (NASDAQ: CSTL). “We are very excited about the opportunities ahead of us with the combination of Captaris and Castelle products, customer base and employees,” said David P. Anastasi, President and Chief Executive Officer of Captaris. “Castelle’s products broaden our suite of offerings and extend our leadership position in the fax market, particularly for small and medium-sized enterprises. Their appliance based products, combining software and hardware into a “plug and play” device, we believe are particularly well suited for our focus on the multi-function printer (MFP) market, the fax over internet protocol (FoIP) market, and for expansion into broader market opportunities.”

�Our two companies, with complementary strengths, fit very well together,� said Scott C. McDonald, President and Chief Executive Officer of Castelle. �By becoming part of a market leader in enterprise-wide fax, document and information delivery and management solutions, we expect to enjoy greater market recognition, a wider portfolio of products and improved distribution. Our combined portfolio of solutions will enable our customers and Captaris� customers to have greater flexibility, choice and cost-effectiveness from their document automation.�


RightFax
Where did the BoardServer Module Service go in 9.3?
The BoardServer module is no longer used after applying FP1b for RightFax 9.3 with TR1034 fax boards configured. As of FP1b for RightFax 9.3, the configuration of TR1034 fax boards has moved from the BoardServer to the DocTransport module. The DocTransport module now communicates directly with the Brooktrout API (SDK 5.0) when using TR1034 fax boards which eliminates the need for a BoardServer module in this configuration.

Note: TR114 & Intel/Dialogic fax boards are still configured in & use the BoardServer module as they have previous to FP1b for RightFax 9.3.

ZANTAZ EAS
EAS Outlook buttons disappear or cannot retrieve archived emails
When EAS is deployed using the Outlook extensions, some new elements are added to your Outlook client environment and the web browser view of your mail system. A toolbar gives you quick access to EAS functionality. At any point, if your Outlook crashes, Microsoft Outlook attempts to disable any add-ins. If this occurs, you will not be able to retrieve archived, stubbed messages in Outlook. The EAS Outlook toolbar will also not appear.

To resolve this issue, simply re-enable the EAS Outlook toolbar. In Outlook, click on Help, About Microsoft Outlook. The About screen will appear, and you will see some additional buttons. Click on “Disabled Items...“, click on the EAS toolbar, and select “Enable“. This will restore the EAS Outlook toolbar and will allow you to retrieve your archived stubbed messages again. Note: you may need to restart Outlook to see the restored EAS Outlook toolbar.


Contact Technical Support

at (310) 750-7209 or support@instantinfo.com

RightFax

Product

Status

End-of-Life Date

RightFax 8.7

Supported

November 1, 2007

RightFax 9.0

Supported

July 1, 2009

RightFax 9.3 (FP1 F3) Supported 36 months after release of a subsequent version
 

ZANTAZ Enterprise Archive Solution

Product

Status

End-of-Life Date

Zantaz EAS 4.2

Supported

Maintenance Discontinued

Zantaz EAS 4.3

Supported

-

Zantaz EAS 5.0

Supported

-

 

H&S exchange@PAM

Product

Status

End-of-Life Date

Exchange@PAM version 2.1014

Supported

-

 

If you have any questions or if you are interested in upgrading
your current RightFax or ZANTAZ EAS solution, contact us
at 800.485.9760 or email us at
sales@instantinfo.com

June
19-21, 2007
RightFax
Admin Training
Los Angeles (Torrance, CA)
July
17-19, 2007
RightFax
Admin Training
Los Angeles (Torrance, CA)
July
24-26, 2007
RightFax
Admin Training
San Francisco
August
14-16, 2007
RightFax
Admin Training
Los Angeles (Torrance, CA)
September
11-13, 2007
RightFax
Admin Training
Los Angeles (Torrance, CA)
Click here for full calendar
September
20, 2007
AIIM e-Discovery
Seminar - Chicago
Register Now
October
9, 2007
AIIM e-Discovery
Seminar - Boston
Register Now
October
11, 2007
AIIM e-Discovery
Seminar - New York
Register Now
October
18, 2007
AIIM e-Discovery
Seminar - Washington DC
Register Now
October
11, 2007
AIIM e-Discovery
Seminar - Atlanta
Register Now
Click here for full calendar

Captaris

20000 Mariner Avenue, Suite 250  |  Torrance, CA 90503
800.485.9760  | 
www.instantinfo.com
© 2006 All rights reserved
 

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Instant InfoSystems

2301 W. 190th St. Torrance, CA 90504
Phone: 310.750.7200 Fax: 310.750.7210

info@instantinfo.com

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