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Monthly Newsletter

August 2007

Table of Contents
News
Product Update
White Paper
Tech Tip
Product Life Cycle Reminder
Training Calendar
Event Calendar


Instant InfoSystems to Feature Fax over IP Solution at INTERNET TELEPHONY® Conference & EXPO West 2007 in Los Angeles
Instant InfoSystems will exhibit their capabilities of implementing Fax over IP solutions based on latest technology from Cantata and Captaris at TMC™’s INTERNET TELEPHONY® Conference & EXPO West 2007, September 10-12, 2007 at the Los Angeles Convention Center in Los Angeles, California.

David Klein, CEO Instant InfoSystems said, “Fax over IP will soon become an integral part of most VoIP solutions. IIS has the experience and expertise to implement Fax over IP solutions. Cantata’s Brooktrout SR140™ and Brooktrout TR1034™ intelligent fax platforms support real-time Fax over IP, providing companies with the ability to integrate fax servers and fax document management solutions with their VoIP network. The combined Brooktrout-RightFax solution enables companies to reduce cost and improve productivity by integrating voice, fax and data communication onto a single IP network.”

Read More


FRCP 37(f): What the Heck is Good Faith?

One of the significant amendments to the Federal Rules of Civil Procedure (the "FRCP Amendments") creates a new "Safe Harbor" provision which, generally speaking, will preclude a court from imposing sanctions against a party for the destruction of electronically stored information if such destruction occurred pursuant to the "routine" operation of an electronic storage system.

The caveat of good faith states that in order to claim protection under the Safe Harbor provision, the responding party must not only demonstrate that the destruction occurred in connection with the "routine" operation of an electronic information system, but it must also demonstrate that such "operation" occurred in "good faith."

This whitepaper provides some practical suggestions on measures corporations should implement in order to establish good faith under the proposed framework.


RightFax Exchange 2007 Connector
Currently, the RightFax Exchange 2007 Connector is being tested in production environments. RightFax 9.3 must be installed to take advantage of the connector, upon release. There is no official release date of the connector yet, but it will be included with RightFax 9.3 Feature Pack 2. In preparing for the release of the Connector, keep in mind that it can only be installed on Exchange 2007 servers that are configured for the Hub Transport Role. Also, with a change in file structure, no Active Directory interaction or Schema Updates will be required.

If there currently is a need to use an Exchange 2007 server to route faxes through a RightFax server, you can use the RightFax SMTP gateway. The SMTP services and a POP3 mailbox will need to be available on the Exchange server. If you have further questions, please email us at support@instantinfo.com.


Upgrading to RightFax 9.3 on a new server with existing Brooktrout Fax Board
If you are planning on upgrading to RightFax 9.3 on a new server using the existing Brooktrout Fax Board from the old server, RightFax 9.3 must be installed in certain steps. Install the RightFax 9.3 Software and Hardware drivers, but do not install Feature Pack 1B or any HotFix until the board is placed in the server and added in the DocTransport or Boardserver module. If the Feature Pack is installed before the board is added in the DocTransport or Boardserver module, Inbound faxing will not work properly. Once the board has been installed in the server and added to the DocTransport or Boardserver module, Feature Pack 1B and any HotFix can be installed. If you have further questions, please email us at support@instantinfo.com.

RightFax

Product

Status

End-of-Life Date

RightFax 8.7

Supported

November 1, 2007

RightFax 9.0

Supported

July 1, 2009

RightFax 9.3 (FP1 F3) Supported 36 months after release of a subsequent version
 

ZANTAZ Enterprise Archive Solution

Product

Status

End-of-Life Date

Zantaz EAS 4.2

End of Life

June 15, 2007

Zantaz EAS 4.3

Supported

-

Zantaz EAS 5.0

Supported

-

Zantaz EAS 6.0 Supported -
 

H&S exchange@PAM

Product

Status

End-of-Life Date

Exchange@PAM version 3.0003

Supported

-

 

If you have any questions or if you are interested in upgrading
your current RightFax or ZANTAZ EAS solution, contact us
at 800.485.9760 or email us at
sales@instantinfo.com

September
11-13, 2007
RightFax
Admin Training
Los Angeles (Torrance, CA)
September
18-20, 2007
RightFax
Admin Training
San Francisco
October
16-18, 2007
RightFax
Admin Training
Los Angeles (Torrance, CA)
Click here for full calendar
September
20, 2007
AIIM e-Discovery
Seminar - Chicago
Register Now
October
11, 2007
AIIM e-Discovery
Seminar - New York
Register Now
October
11, 2007
AIIM e-Discovery
Seminar - Atlanta
Register Now
Click here for full calendar

     
Captaris

20000 Mariner Avenue, Suite 250  |  Torrance, CA 90503
800.485.9760  | 
www.instantinfo.com
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2301 W. 190th St. Torrance, CA 90504
Phone: 310.750.7200 Fax: 310.750.7210

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