Table of Contents
Webinar
Product Update
Tech Tip
Employee Profile
Promotion
Product Life Cycle Reminder
Training Calendar
Event Calendar

On Demand Webinar: eDiscovery Made Easy
Compliance and risk management are top concerns of C-Level executives today. The SEC, NASD Investment Advisors Act, HIPAA and Sarbanes-Oxley all specifically recognize email as a business record. In fact, 70% of all important business content is in, or accessible via, email.

Organizations are now faced with managing large volumes of email while ensuring effective and timely discovery during litigation. View Now. You will learn:

How an email archiving solution can help with Compliance and
  eDiscovery
Understand the true costs of compliance, e-discovery, case
  management and storage management.
Review features that help solve key concerns of C-Suite, Legal
  department, Human Resources and IT.

View Now

exchange@PAM Version 3 now available
exchange@PAM version 3 provides administrators with intelligent tools including integrated Hierarchical Storage Management, direct archiving®, PST gatherer, Enterprise Content Management post-processing and dedicated retention categories in addition to the classic scheduled archiving jobs based on age and size.

With exchange@PAM version 3 you can now use the System Manager (Exchange Admin Tools) for the MAPI connection instead of installing Outlook. This provides much faster MAPI access to the Exchange server. Customers may want to upgrade their product to the latest version of H&S and install the System Manager tool for the MAPI connection.

EAS 6.1 GA now available
The EAS 6.1 release incorporates the delivery of the integration to the Autonomy’s Intelligent Data Operating Layer (IDOL) search engine as well as these additional components of the EAS suite:

EAS Search powered by IDOL
EAS Dashboard
EAS Mobile Access (EMA)
EWA/OWA (a feature of EWA)
Window Desktop Search (WDS) support and
EAS 6 Hot Fixes (Delivered post June 15th) 

What is BlackBerry Archiving?
BlackBerry handhelds provide convenient and quick access to email but there are limitations to the amount of mail that can be accessed due to limits on handheld storage or message age. Leading Email Archiving solution providers now make it possible for Blackberry users to access archived emails via their handheld device.

For example ZL Technologies Unified Archive’s ability to stub mailboxes for storage optimization works directly with the BlackBerry mail client enabling users to immediately view the full message contents on their BlackBerry even when the email has been stubbed on the mail server. H&S' exchange@PAM solution provides an option to delay stubbing of messages for a brief period of time to allow access to messages via their Blackberry device.

BoardServer Module No Longer Exists After Upgrading to RF 9.3
There are many differences between RightFax versions 8.X and 9.3. After an upgrade is performed, and the latest Feature Pack is installed, the biggest difference to keep in mind is that the RightFax BoardServer service is no longer running when using any TR1034 model Brooktrout Fax Boards. The service that controls Fax Boards and settings is now the RightFax DocTransport service. The RightFax Boardserver service is used only when a TR114 model Brooktrout Fax Board is installed.

Every month you get know our employees a little better. This month’s featured employee is Brian Larson,
Subject Matter Expert

Brian Larson has been with Instant InfoSystems since 2000. He started as a Field Systems Engineer and is now a Subject Matter Expert. Brian holds a Bachelor of Science degree from University of Arizona. He also holds numerous certifications including MCSA Windows 2003, MCSE Windows 2000, RightFax 9.3, ZANTAZ Systems & Advanced Systems Engineer to name a few. Brian moved back to Arizona two years ago, yet he’s been able to support our National Sales team regardless of their location. This year, Brian has been on the road traveling from San Francisco to New York

Brian has 12 years of experience in information technology, implementing enterprise-wide technology solutions. Brian works with the IIS sales organization, business partners, and enterprise clients to architect solutions as well as consult on technology direction and implementation strategies. Recently he created a Global Architecture document that has enabled IIS to streamline the consolidation of multiple disparate systems into a centralized and redundant architecture for several customers. Many of our customers seem to face these same challenges, and Brian has leveraged his expertise to deliver these valuable solutions.

RightFax

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