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Instant Infosystems Wins NASBA Customer Care Award

Torrance, CA - November 7, 2005 - Instant InfoSystems, a leading provider of document delivery, management and processing solutions to Fortune 1000 and mid-market companies nationwide, today announced that it has won the prestigious NASBA Customer Care Award. NASBA, The Association of Channel Resellers, is the largest association of independent computer and IT related hardware manufacturers, value-added resellers and IT solution providers. This year, the association recognized the industry's leading manufacturers and solution providers from the approximately 250 participants at Gartner's IT ChannelVision 2005 in San Diego. Winners were chosen based on detailed criteria, written submissions, interviews and independent research. Instant InfoSystems received the Customer Care Award for implementing superior programs, strategies and processes, which have enabled the company to deliver exceptional customer service.

"Instant InfoSystems demonstrated an impressive combination of product experience and customer dedication," said Jim Niekamp, Vice President of NASBA. "From the extensive experience and ongoing training of their technical team, to the long list of awards and record response times they have achieved, it is clear they have an exemplary service model in place that allows them to provide outstanding care and value to their customers."

"As one of the channel industry's leading trade associations, NASBA recognition is extremely prestigious and we are truly honored to receive this award," said David Klein, Chief Executive Officer of Instant InfoSystems. "Our policy of absolute customer commitment is the cornerstone of Instant InfoSystems' success and accounts for the industry recognition and consistently high customer loyalty rates we have been able to achieve year after year."

With an annual support contract renewal rate of over 90%, Instant InfoSystems provides unrivaled service and care to customers by striving to understand their unique business and technical environments, and designing custom solutions to meet their strategic and tactical needs. In addition to the NASBA Customer Service Award, the company has received a wide range of industry recognition, including the Captaris "Partner of the Year" award for the past three years, numerous Captaris Outstanding Performance Awards, membership in the Captaris Winner's Circle since 1999 and many others.

About Instant InfoSystems
Instant InfoSystems delivers innovative document delivery, management and processing solutions that enable customers to optimize business processes and comply with complex information management regulations. Designed to meet customers' unique business challenges, Instant InfoSystems' comprehensive solutions are based on best-of-breed technology supported by industry-leading service, training and support. With an extensive base of Fortune 1000 and mid-market customers across numerous vertical markets, our industry-certified support and field engineers bring unrivaled expertise to the numerous implementation, consulting and training services we offer. Founded in 1993, Instant InfoSystems is headquartered in Torrance, CA, with additional offices in San Francisco, Orange County, Chicago, Dallas and Phoenix. Instant InfoSystems maintains strategic relationships with leading technology providers, including Captaris, Brooktrout Technology and SNAPS. For more information, visit www.instantinfo.com.

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Instant InfoSystems
2301 W. 190th St. Torrance, CA 90504
Phone: 310.750.7200 Fax: 310.750.7210
info@instantinfo.com

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