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CAPTARIS
, PROVIDER OF UNIFIED COMMUNICATIONS, ANNOUNCES RIGHTFAX 8.5 KIRKLAND, Wash. — August 27, 2002 — Captaris, Inc. (Nasdaq: CAPA), a leading provider of unified communications and mobile business solutions, today announced RightFax 8.5, the newest suite of the world’s market leading e-document delivery software which includes enhanced enterprise fax and universal information exchange capabilities that integrate with enterprise business applications. "The e-document delivery market is expected to grow steadily over the next few years," said Blair Pleasant, President and Principal Analyst, of COMMfusion. "Corporations are demanding a single solution that can seamlessly integrate diverse business applications and process information streams from these applications to customers, vendors and partners. Solutions like those Captaris is offering are providing customers cost-effective ways to increase efficiency for repetitive business processes." RightFax 8.5 Packaging Captaris has repackaged and repriced the RightFax family of products with the release of 8.5 to target several areas of high market growth and customer demand. The first is a single solution that can efficiently pull business-critical data from a variety of business applications and provide more efficient channels of document distribution. RightFax 8.5 renders data from legacy systems, Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications into actual forms that can be processed and distributed to multiple communication channels. The retrieved information is inputted into documents that can be delivered via email, fax, or the Internet to wireless devices, the desktop, or multifunction copiers and printers. Targeting the SMB Market The second area of industry growth is the small- and medium-sized U.S. businesses (SMB) market and the need for scalable packages for low to high volume transaction environments. The RightFax 8.5 suite of products addresses this market by offering the ability to manage a range of transactions to automate repetitive tasks for the purpose of accelerating process cycle times. According to Access Markets International (AMI) Partners, Inc., “As of the second quarter of 2002, over one million U.S. SMBs were using one or more business process automation applications [Sales Force Automation (SFA), CRM, ERP or Supply Chain Management (SCM)] - that figure represents a 114 percent increase over the 489,000 SMBs that were using the apps during the same period in 2001.” Right Fax 8.5 Pricing and Availability The RightFax Network and Integration offerings will be available for shipping on September 17 and consist of the following packages ranging from $1,995 to $16,995 MSLP which allow customers the ability to leverage their initial investment and add capabilities as their business needs grow:
RightFax 8.5 Major Features and Enhancements:
“With RightFax 8.5, Captaris now offers customers scalable solutions that seamlessly integrate with business applications to improve workflow productivity,” said Chris Davis, Senior Vice President of Global Marketing for Captaris. “We are confident these new Captaris offerings match market growth trends and will aid in streamlining customer communications.” About Captaris Captaris is a leading provider of unified communications and mobile business solutions that allow companies to improve business communications with customers, partners and employees. The company provides access to and control of critical business information from almost any communications device and enhances communications workflow by improving the way in which company stakeholders exchange information. The company specializes in developing and marketing CallXpress unified messaging, RightFax fax and communications servers, MediaLinq electronic document delivery services, and the Infinite Mobile Delivery product line. Captaris has more than 80,000 systems installed and over one million users worldwide, with 80 percent of Fortune 100 companies using the company’s award winning products and services. Founded in 1982, Captaris is publicly traded under the symbol "CAPA" on the Nasdaq National Market. Captaris maintains a site on the World Wide Web at www.captaris.com. Captaris products RightFax, CallXpress, MediaLinq and Infinite are trademarks of Captaris. All other company, brand and product names are the property and/or trademarks of their respective companies.
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