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Re: RIGHTFAX VERSION 7.2 DISCONTINUATION
Reminder Announcement End of Life for RightFax 7.2

March 11, 2003 - With the release of RightFax version 8.5 in September 2002, Captaris announced the discontinuation of RightFax v.7.2 servers and v.7.2 modules. Although Captaris discontinued the sale of v.7.2 in September 2002, Technical Support for existing RightFax v.7.2 customers does not end until August 31, 2003.

RightFax v. 7.2 product discontinued

With the availability of RightFax 8.5, Captaris made an announcement regarding the end of life of RightFax 7.2 in product bulletin 476 on August 27, 2002. This version of the software is no longer available for sale.

Technical support for RightFax v. 7.2 discontinued

Captaris’ RightFax Technical Support, including telephone and email support for RightFax v.7.2 will end on August 31, 2003. Customers currently running v.7.2, who have a current Technical Support plan, should upgrade to RightFax 8.5 immediately.

Instant InfoSystems will continue to provide support to RightFax 7.2 customers currently covered by an Instant InfoSystems Technical Support plan. Support will be limited to Instant InfoSystems support. No manufacturer support will be available on RightFax 7.2 after August 31, 2003.

Instant InfoSystems will not renew Technical Support Plans for RightFax 7.2 or earlier versions.

Contact Instant InfoSystems to purchase upgrades

To purchase the upgrade or to receive additional information about the benefits of upgrading to RightFax 8.5, please contact your Instant InfoSystems Account Executive or call Instant InfoSystems Sales Department at 310-750-7223.

About Instant InfoSystems

Instant InfoSystems is a leading provider of technology based communications solutions for business. We provide fax servers and other business communications solutions to organizations that value a partnership with their vendors.

We develop strategic solutions that create value for our customers by improving efficiencies and optimizing their operational networks. Instant InfoSystems provides in-house training facilities, a full-service help desk and 24/7 technical support.

Instant InfoSystems solutions have been the choice of top decision-makers at small, medium, and Fortune 1000 companies, law firms and institutions.

Instant InfoSystems is a Microsoft Certified Solution Partner, RightFax Platinum Partner and Member of the RightFax Dealer Advisory Council, Dialogic Platinum Partner and Brooktrout Premiere Channel Partner. Product vendors include Captaris RightFax, Nice Systems, Brooktrout Technology and StreamServe.

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2301 W. 190th St. Torrance, CA 90504
Phone: 310.750.7200 Fax: 310.750.7210

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